One of the questions that I’ve been asked most this year is, what you should do when you are ready to evolve but your executive isn’t.
The administrative profession is in a definite state of evolution, with assistants taking on 30% more strategic work that adds greater value to their organisations. But what if your executive isn’t on board with this shift? What if they insist you keep doing things the way they’ve always been done – transactional, reactive and with no investment in your career aspirations.
This can be frustrating, but it doesn’t necessarily have to mean you’re stuck.
Resistance to change often stems from comfort with the status quo or fear of the unknown. Your executive might feel your current role is working just fine and worry that change could disrupt their workflow. They may have no concept of the value an assistant can offer. Most executives have never been taught how to work effectively with an assistant.
The good news is that executives are outcome-driven.
Here are my thoughts.
Firstly, don’t try to change too much all at once. Choose three things – maximum! That way, you won’t overwhelm yourself and they will clearly see when you deliver on your promised outcomes.
Don’t talk about what it’s going to do for you. However much they love you, ultimately they don’t care what it’s going to do for you. Instead, talk about what it’s going to do for them and the organisation. Make it clear how your evolution benefits their success.
And show how its measurable in terms of time savings or cost savings.
Then you deliver whatever you are suggesting immaculately – it drives trust. Over a period of time, they will let you take on more.
If conversations don’t work, take small steps to demonstrate your readiness.
For example, solve a problem proactively or take initiative on a project.
And then share measurable results to highlight your impact.
These actions can shift their perception of your role without formal changes. And again, it builds trust.
You can also support your case by sharing articles, invite them to watch webinars, or highlight how other executives partner strategically with their assistants. Hearing this message externally can validate your case.
But what if after all of this there is still no shift? Well, if nothing changes, reflect honestly. Can you grow here? If not, it may be time to explore roles where your value is recognised.
You deserve to work with leaders who evolve with you. If you can’t move forward where you are, and are increasingly frustrated by the lack of opportunity, the new year is a great time to look at finding an environment that better supports your growth.
