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Category: AI & Automation
How Automation Is Empowering Assistants to Become Strategic Partners
Automation isn’t about replacing assistants—it’s about freeing them from repetitive tasks to focus on strategic work that delivers real business value. Assistants who embrace automation tools are elevating their roles and becoming indispensable partners to their executives.
The Evolving Role of Executive Assistants: From Admin Support to Strategic Project Partners
As the workplace continues to transform, executive assistants are stepping into dynamic new roles beyond traditional administrative support. From managing projects to analyzing data, EAs are becoming strategic partners in business success—leveraging technology, streamlining processes, and driving informed decision-making.
AI Is Powerful—But Have You Fully Tapped Into Your Assistant’s Potential?
An executive proudly told me they’d invested thousands in Microsoft Copilot to reclaim an hour a week.
Great—except, doesn’t a well-utilised assistant already give you that every day?
AI is a phenomenal tool, and I’m a big advocate, but let’s not forget the human element. Assistants bring critical thinking, discretion, emotional intelligence, and adaptability to the table—skills AI can’t replicate.
It’s not an either/or. Before throwing money at new tech, ask: are we fully leveraging the talent we already have? Use AI to enhance the assistant partnership—not replace it.
The Evolution of the Assistant Role: From Secretary to Administrative Business Partner
The late 20th century saw a transformation in office roles with the rise of personal computers and technology, leading to the shift from “secretary” to “assistant.” Today, the term “executive assistant” is widely used for senior roles, while “administrative assistant” covers a broad range of office tasks. With AI reshaping the workplace, another shift is underway—toward “administrative business partner,” reflecting a more strategic role. However, in many parts of the world, “secretary” remains the standard term.
Why Assistant Training Matters: The Top 12 Most In-Demand Skills
Many organizations underestimate the need for specialized training for assistants, assuming basic software courses are enough. However, the role is evolving rapidly, requiring skills like leadership, AI tools, project management, and financial acumen. This article highlights the top 12 most requested training areas for assistants in 2024 and offers guidance on how to request professional development opportunities. Ready to elevate your skills? Now’s the time to invest in your growth.
Embracing Change: The Key to Thriving as a Modern-Day Assistant
The administrative profession is evolving rapidly, and those who embrace change will thrive. While some assistants resist these shifts, hoping to stay in their comfort zones, the reality is that adaptability is key to staying relevant and impactful. From moving beyond reactive tasks to mastering new technologies, every change presents an opportunity for growth. Let’s support each other through this transformation—share your stories of adaptation, success, and resilience. Together, we are shaping the future of this
Redefining the Role: 10 Ways Administrative Professionals Can Drive Change and Elevate Their Impact
As an administrative professional, you have the power to redefine your role and showcase your value within your organisation. From embracing AI and leading strategic initiatives to mentoring others and advocating for role evolution, this article explores ten actionable ways to elevate your impact. Start with one step, and be a catalyst for change in your profession.
Tech-Savvy and on the Rise: How AI Skills Are Fast-Tracking Career Growth
Embracing the latest technology, particularly AI, is no longer just a workplace advantage—it’s a career accelerator. A new Microsoft and LinkedIn report reveals that employees who adopt AI and digital tools are significantly more likely to earn promotions. With 82% of business leaders recognizing the value of AI in enhancing performance and decision-making, mastering these tools positions professionals as indispensable assets. For administrative roles and beyond, staying ahead in the digital landscape isn’t just about efficiency—it’s a direct path to leadership and career growth.
