The narrative that Gen Z and Millennials dominate today’s workforce misses a crucial truth: over half of workers are still Gen X, Boomers, or Traditionalists — and in the administrative profession, the average assistant is 48. Older professionals bring deep knowledge, resilience, and mentorship, while younger assistants bring digital fluency and fresh perspective. The future of work won’t belong to one generation. It belongs to the organisations that know how to unlock the strengths of all generations, side by side.
Gen Z
Why the Future of the Assistant Profession Depends on Every Generation — Not Just Gen Z
The narrative that the workplace must be tailored only to younger generations misses the mark — especially in the administrative profession. The average age of an assistant is 48, yet many are told they’re “past their prime” just as they hit peak expertise. The truth? The profession thrives when 20-something digital natives sit alongside 50-something veterans. The future of work won’t belong to one generation, but to organisations that harness the strengths of them all.