While visiting India, I discovered a role that commands deep respect in many companies—the Learning and Culture Secretary (LCS). These professionals play a crucial part in onboarding, training, and integrating new employees, ensuring a seamless transition into the workplace. Their proactive approach made me reflect on how administrative professionals are often perceived as reactive rather than strategic. In reality, our role involves foresight, planning, and enabling organisational success. How can we shift this perception and showcase our true impact? Tomorrow, I’ll share 10 ways to help redefine our profession’s value.
Tag: organisational efficiency
Optimizing Executive Support: Aligning Assistant Skill Levels for Maximum Productivity
Many organisations fail to align the skill levels of administrative professionals with the needs of their executives, leading to inefficiencies and missed opportunities. The Global Skills Matrix highlights the importance of strategic Level 4 assistants for C-suite executives—business partners who provide high-level support, project management, and decision-making insight. By structuring support teams to pair Level 4 assistants with executives, Level 3 assistants with senior management, and Level 2 assistants for broader operational tasks, businesses can drive productivity, streamline operations, and unlock their full potential. It’s time to match the right talent with the right role.
Who Should Assistants Report To? Exploring the Executive vs. Head of Admin Debate
Should an assistant report directly to their executive or to a head of admin? This decision shapes the assistant’s role, development, and the value they bring to the organisation. Direct reporting fosters a close, strategic partnership with the executive, while reporting to a head of admin provides structure, support, and growth opportunities within an administrative team. Many organisations find success with a hybrid approach, blending the strengths of both models to empower assistants and maximise their impact.
