organisational efficiency

Still Not Sure What an Assistant Can Do? Read This.

July 21, 2025

A C-suite exec once told me, “I just don’t know what an assistant could do for me.” If that sounds familiar, it’s time for a wake-up call. A...

Administrative Profession Strategic Business Partner

Redefining the Role: How Administrative Professionals Can Shift from Reactive to Proactive

February 10, 2025

While visiting India, I discovered a role that commands deep respect in many companies—the Learning and Culture Secretary (LCS). These professionals play a crucial part in onboarding, training,...

Administrative Profession Culture & Events Strategic Business Partner

Optimizing Executive Support: Aligning Assistant Skill Levels for Maximum Productivity

January 28, 2025

Many organisations fail to align the skill levels of administrative professionals with the needs of their executives, leading to inefficiencies and missed opportunities. The Global Skills Matrix highlights...

Administrative Profession Goal Setting Partnership Strategic Business Partner

Who Should Assistants Report To? Exploring the Executive vs. Head of Admin Debate

January 27, 2025

Should an assistant report directly to their executive or to a head of admin? This decision shapes the assistant's role, development, and the value they bring to the...

Administrative Profession Hybrid Working Partnership Strategic Business Partner