Entrepreneur Jeff Hoffman famously illustrated the simple economics of hiring an assistant with a story about a $500-an-hour heart surgeon scheduling his own calendar. The lesson? When high-value executives handle tasks that could be delegated, the business pays a premium for the wrong person to do the job.
Tag: strategic support
Why Executives Need Training Too: Unlocking the Full Potential of the EA–Leader Partnership
Executive assistants are often underutilised not because of a lack of capability, but due to a lack of understanding from the leaders they support. By training executives to better leverage the strategic value of their EAs, organisations can dramatically boost productivity, efficiency, and collaboration across the board.
How Assistants Can Be the Culture Carriers Your Company Needs
Administrative professionals aren’t just behind-the-scenes organizers—they’re central to shaping and sustaining company culture. With their wide-reaching influence and deep involvement in communication and coordination, assistants can drive cultural consistency, employee engagement, and workplace harmony.
From Assistant to Administrative Business Partner: Why the Words We Use Matter
As the role of administrative professionals continues to evolve, so must the language we use to describe them. The shift from “assistant” to “administrative business partner” reflects a growing recognition of their strategic value, collaboration, and leadership within modern organizations.
The Evolving Role of Executive Assistants: From Admin Support to Strategic Project Partners
As the workplace continues to transform, executive assistants are stepping into dynamic new roles beyond traditional administrative support. From managing projects to analyzing data, EAs are becoming strategic partners in business success—leveraging technology, streamlining processes, and driving informed decision-making.
The Hidden Costs of Overloading Assistants: Why Fewer Managers Lead to Greater Efficiency
Assigning too many managers to a single assistant might seem like a cost-saving measure, but it often results in burnout, decreased productivity, and higher turnover. When assistants are overloaded, both they and their managers suffer, leading to missed deadlines, lower work quality, and costly recruitment cycles. This article explores why realistic assistant-to-manager ratios are essential for efficiency and how organizations can strike the right balance to maximize performance and job satisfaction.
Redefining the Role: 10 Ways Administrative Professionals Can Drive Change and Elevate Their Impact
As an administrative professional, you have the power to redefine your role and showcase your value within your organisation. From embracing AI and leading strategic initiatives to mentoring others and advocating for role evolution, this article explores ten actionable ways to elevate your impact. Start with one step, and be a catalyst for change in your profession.
