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trust at work

Why Proximity Is Not the Same as Executive Understanding

November 18, 2025

The belief that assistants must be physically present to truly understand and support their executives is a persistent myth. Evidence shows that remote work increases productivity, retention, and...

Administrative Profession Hybrid Working Strategic Business Partner

If You Think Someone’s “Too Important to Ask,” the System Is Broken

July 17, 2025

After 15 years of working outside traditional structures, I’ve seen how office hierarchies can quietly silence people. When someone says, “I couldn’t talk to them—they’re too important,” it’s...

Administrative Profession Culture & Events Strategic Business Partner

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