Executive Support LIVE Cape Town
Join us for two days of unparalleled workshops, training, motivation and networking.
Executive Support LIVE is the world's leading international conference for Executive and Administrative Assistants.
Don't miss this opportunity to spend two days focusing on your career progression and development!
Engage in meaningful conversations with colleagues and speakers, expanding your administrative resource network.
Learn to lead alongside your executive and your teams. Come away with new, updated, and practical skills.
We know you will leave our signature conference for Assistants inspired to challenge your role and excel in your career.
Executive Support LIVE, Cape Town, promises to be one of the best Executive Assistant conferences of 2023.
LIVE is Life Changing.
If you would like to attend but are unable to pay in full, we have monthly payment plans available. Please contact us to find out more.
Not sure how to ask?
We make it really easy by sending you a business case letter that has helped thousands of Assistants to ask for funding to attend our events and training.
World Class Speakers & Trainers
Internal Networks Expert | Advocate for the Profession
Simone White has worked within administration for nearly 25 years. Passion for administration motivated her to create an internal network for administrative professionals, supporting over 500 individuals globally. She is a leading voice advocating for the profession.
Simone collaborates with administrative professionals and business leaders to promote the inclusion of assistants as active, impactful participants as well as executers, raising awareness of the historical bias towards the profession. She highlights the need for the profession to be more diverse in terms of gender, race and ability and to be strategically included by organisations when building DEI (Diversity, Equity and Inclusion) programs.
Simone has presented globally on topics such as The Power of Networks, Leadership, Ownership and Belonging, and Inclusion and has had articles published online and in print. She is an EPAA Fellow, a member of the Diversity, Inclusion & Belonging Team, and an Advisory Board member for Practically Perfect PA. Her work has been recognised and celebrated with awards from Women in Investments in 2021 and WeAreTheCity in 2016.
KEYNOTE: The Need for Inclusion
There has been an increasing focus on Diversity, Equity and Inclusion (DEI) over the past few years. A big push has been made by businesses, schools, universities and those within them to be more inclusive. DEI is high on the agenda of corporations, governments and society around the globe. Targets are being set, action is being called for and accountability is increasing.
Many have now been part of or listened to discussions on gender, race, neurodiversity, and sexuality and we have seen actions being taken.
These discussions have certainly made a difference for many, yet a large, global population of professionals have been marginalised and left out of such discussions due to another bias which has negatively impacted them. A bias that is so ingrained that it is viewed as acceptable, despite it having key implications for a group who are a majority of women.
During this session, Simone will unpack the ongoing impact of this bias and highlight what is needed, why it is needed and how we can influence change to protect the future of the profession.
- What it means to be included
- How Inclusion can lead to belonging
- The power of a collective
- Why inclusion alone is not enough
- Changing the narrative
International Keynote Speaker | Trainer | Consultant
Diana Brandl holds a degree in International Administration and Management. She is an international speaker, trainer and consultant focussing on digital transformation, new work, personal branding, and leadership.
Diana is the host of The Future Assistant Podcast and a LinkedIn Learning instructor.
HALF-DAY WORKSHOP: The Agile Assistant in the VUCA World
The role of the Assistant is becoming increasingly demanding in the agile working environment. Enjoying change and acting proactively are important core competencies. At the same time, the complexity of tasks and challenges is increasing, and your implementation and change competence is in demand. Being well organized, creating clear structures, and supporting your manager and your team. Solving conflicts, emotional stability and positive stress are opportunities in the new working world.
Take your development and your well-being into your own hands.
Determining the Status Quo of Agile Working
- Future check: How digital is, and will, our work become?
- Knowing trends and sharpening your own profile.
- More than just a buzzword: agile mindset as a game-changer.
The Role of the Assistant in Agile Processes
- How agile are you? Your company? An assessment of where you stand.
- Tools and methods for agile working: design thinking, scrum, Kanban, daily stand-up, retrospective.
- Collaboration and community management in hybrid working structures
Mindfulness and Mental Fitness
- Rethinking self-management and self-organization.
- Hacks for your well-being.
- Digital mindfulness and setting the right boundaries
- Learn about trends and methods of agile working.
- Learn how to work even more efficiently in your role.
- How to increase your performance and improve your well-being.
- Position yourself as a future-oriented, agile office expert in a rapidly changing, increasingly digital working world.
International Speaker | Storyteller | Humorist | Writer
Kemetia MK Foley is a humorist, storyteller, writer, and trainer. She is fierce, funny, and phenomenal – energetically delivering outstanding professional development courses since 2007. She has presented hundreds of training sessions and travelled internationally providing thoughtful perspectives and approaches to customer service, storytelling, and marketing. Students and delegates frequently comment on how much they love her genuine and humorous teaching approach, sharing stories from her own experiences in the workplace.
The start of the Covid-19 pandemic allowed her to pursue her other passion, writing. During that time, she co-authored six books alongside her ‘Going Beyond the Illusion’ coaches’ group.
Her recent adventures have been focused on storytelling for True Tales Live NH, Northeast Storytelling, and Long Story Short. In July and November of 2022, she jumped on stage to do live stand-up comedy performances.
Kemetia earned her Bachelor of Science, Business Administration from the University of Mary Washington. She will gladly profess to anyone her love of coffee, marching bands, and ice hockey. Kemetia and her husband Brian (of 25+ years!) make their home in the stunningly beautiful village of York, Maine with their cute, but oh-so-hostile cat, Fiona.
HALF-DAY WORKSHOP: Amplify Your Voice Through the Power and Potential of Storytelling
Storytelling is powerful and underutilized. First-person stories are vital to allowing people to connect, understand change, develop and share perspectives.
Join me in this half-day workshop to gain insights into the importance of first-person storytelling, and how to determine the best story or stories for your audience and intention. Build a compelling framework for your story, get comfortable telling it, and connect your message to purpose. Learn to harness your story and storytelling capabilities to build and nurture networks and projects.
At the end of this workshop, we’ll allow for opportunities to get immediate feedback in a safe setting.
You’ve written your story. Now speak it. Share it.
- Understand the differences: why storytelling, speaking to a group, telling jokes, and telling stories with a moral are not the same thing!
- Learn the process for getting to the story you want to tell and understand why you want to tell it
- Gain confidence by narrowing your narrative
- Build public speaking strengths in a collaborative and safe storytelling setting
Founder & CEO, ANWOW | Executive Assistant | Microsoft Office Specialist Expert | Trainer
Lizebeth Koloko-Green is the CEO & Founder of ANWOW (Adopt New Ways of Working). She is also an Executive Assistant at Nutanix France and has over 20 years of experience working in international corporate environments, including Symantec France and Areda Computer Systems. She holds a degree in Office Management from the University of Paris Créteil and is certified as a Microsoft Office Specialist in Outlook, OneNote, PowerPoint, and Word. She is bilingual in French and English. She is also pursuing a master’s degree in Management at the ESSEC Business School.
Lizebeth is very passionate about learning and teaching information technology software and often trains Executives, Sales Teams, and Administrative Professionals on Microsoft applications and lecturing and speaking about information technology at administrative conferences and other events.
She is a proud member of IMA France (International Management Assistants Network), IAAP (International Association of Administrative Professionals), and PANSA (Platinum Assistant Network – South Africa). Lizebeth was selected to represent France in the 2018 and 2021 World Administrators Summit.
Lizebeth grew up in Fremont, California, but was born in Paris, France, where she resides with her daughter, Aaliyah. In her spare time, she loves studying and learning foreign languages and new information technologies. She is currently studying German and Mandarin Chinese.
Get Organised and Be More Productive Using Microsoft OneNote
Microsoft OneNote is one of the least known but most useful programs in the Microsoft Office suite. Not familiar with this new tool? Think of Microsoft OneNote as a digital version of a physical notebook.
This means you can capture digital notes and keep them organized. It also means you can add images, diagrams, audio, video, and more.
This session will help you get started quickly, even if you are a complete beginner. We will also look at some more intermediate and advanced tips to make sure you get the most from this valuable program.
- Learn how to structure your OneNote notebooks, sections, and pages effectively.
- Learn how to integrate OneNote with other programs in the Microsoft Office Suite on your desktop or mobile devices.
- Optimize your task management using OneNote with Outlook to get reminders for tasks and events.
- Learn how to extract text from images and PDF documents using OneNote.
- Learn how to use OneNote as your productivity secret weapon using advanced features such as the free Onetastic Add-in, Office Lens App, real-time collaboration, searching, tagging, syncing across devices, and handwritten recognition.
Microsoft Certified Trainer Alumni | Microsoft Office Specialist Expert | Productivity Coach
Melissa Esquibel was in the thick of early business technology innovation when hardware and systems were kept in a virtual black box, and IT gatekeepers doled out functionality within a rigid systems architecture. Now, in the present, where end-users know how to access the power of technology independently and according to the agile timelines they need, this push and pull has created quite a mess in many organizations.
With her unique experience as the conduit between the gatekeepers and the gatestormers, Melissa offers you her unique perspective as a “bridge builder.” Her sense of humor and common-sense approach will engage your team and produce results you can take to the bank in real world time savings and effective use of your organization’s resources. She brings out the best in people, coaxing out meaningful collaboration and impactful solutions.
Getting Ahead by Getting in Front of the Room
When you return to the office after LIVE, you will be filled to the brim with new ideas on how to make things better for your team, your career, and possibly even the entire organization.
But how will you convey this?
Nothing is more impactful to your career progression than stepping in front of the room and presenting powerful strategies for improving business processes. If the thought of that sounds roughly as comfortable as walking through fire while juggling priceless antique pottery, you’re not alone.
In this session, Melissa will give you a hand up out of your comfort zone and show you successful strategies for collecting information at the conference, the best way to organize your presentation, how to reach different audience members and, ultimately, be understood as the absolute “go to” person for your chosen topics.
- Show your organization’s return on investment (ROI) for this conference with concrete solutions and ideas
- Know what to present to whom for maximum engagement
- Gain confidence with your live presentation skills
Inspirational Speaker | Best-Selling Author | Empowerment Coach | Former Chief EA
Peggy Vasquez is an inspirational speaker, a best-selling author, and an empowerment coach. She began her career as a receptionist and worked her way up to Chief Executive Assistant.
Known internationally for her inspirational keynotes, Peggy is the real deal; she’s “been there, done that.” Peggy has a gift of getting her audiences to open up and connect. She’s down to earth and will vulnerably share what worked and what didn’t in her career. Her passion and personal mission statement is to “empower others to succeed,” and that is exactly what she’ll do for you. Peggy will share her knowledge and experience from over a decade in the C-Suite and 25+ years in the administrative profession. She’ll entertain you with humor and inspire you through passion.
Peggy is a certified trainer and leadership award winner. Her most successful accomplishment is being married to her husband for over 30 years, raising four children and spoiling their grandchildren together.
Peggy is also the author of Not Just An Admin! and Mean Girl No More, both available on Amazon and her website: https://peggyvasquez.net/
Self-Management for Confident Contribution
When was the last time you thought about what it means to manage yourself? That’s self-management, and it’s the most essential pillar in your development process. Even if you don’t have a management or leadership title within your organization, you are still a self-manager and self-leader.
Self-management is the practice of understanding who you are, identifying your desired experiences, and intentionally guiding yourself toward them. It spans the determination of what we do, why we do it, and how we do it. It’s the ability to lead yourself to achieve your personal and professional goals and objectives while also helping the company or organization you work for to be successful – this is what creates a confident contribution.
- Self-Leadership Model: intention, influence, and impact.
- Identifying what you want and how to make your goals a reality.
- Accountability and sitting in the driver’s seat of your life and career
International Speaker | Trainer | Workshop Facilitator | Award-winning Executive PA
Fearless, inspirational, sophisticated and authentic … these are some of the words that her colleagues and peers use to describe Teri Wells. Over her 35+ year career, Teri has fulfilled positions as Executive Secretary, Personal Assistant and Executive PA and continues to remain relevant working as the Executive PA to the CEO and the CFO of Redefine Properties.
Teri has spoken at professional conferences and workshops in South Africa, Kenya, Dubai, Bahrain, London, Mauritius and the USA. She believes that the Assistant is the true force behind the organisation and inspires others to stand up for themselves and remain relevant in the fast-paced change leading the world today that has seen the Assistant’s role and responsibilities grow substantially.
Teri assists in assembling, facilitating and conducting training workshops, programmes and conferences. She also creates bespoke workshops and classes for organisations and conference organisers based on their unique needs and objectives. Teri has also developed a series of masterclasses based on the valuable lessons she has learnt over the years.
The Multiple Manager Manifesto
The art of managing more than one executive is exactly that … art!
Involving critical skills and “Lessons from the Deep End”, we will explore the nuances and complexities of successfully working for more than one executive, AND remaining sane in the process (make time for fun)
I look forward to sharing my experiences of working for more than one executive with you, including mistakes made along the way.
For those of you fortunate enough to only have one executive, I hope to give you a better understanding of what your multi-executive colleagues must deal with and how you can support them (where to hide the bodies etc.)
- Communication style assessment
- Understanding and using the Eisenhower matrix
- Achieve the “love triangle” – you, your executives, your job
- Stress management at work
Professional Speaker | Founder, Exceptional EA
Authentic, expert and inspiring, Shelagh (pronounced “Sheila”) Donnelly designs and delivers training that supports success. She’s in demand internationally for her presentations on resilience, communications, influence, meeting effectiveness, minutes, cybersecurity, governance and more.
Shelagh customises training for corporations such as the NBA and for conference organisers, utility providers, government, healthcare, education and governance bodies.
A professional speaker and trainer who walked your walk for almost three decades, Shelagh understands that careers evolve. At 21, she was a direct report to a private sector COO. She left that role to become a software trainer within the same corporation. With a young family, Shelagh returned to the career in her thirties.
Shelagh’s career spanned economic booms and recessions, and a corporate merger. She understands how to navigate, survive and thrive in times of uncertainty and change, and has a healthy sense of humour. She’s been a direct report to four CEOs. She honed her governance expertise in the last decade of her office career and was accountable to four board Chairs. She’s established internal networks, led multiple projects, had the benefit of her own assistants, and chaired a national board of directors.
Shelagh founded and has been publishing her globally read Exceptional EA website since 2013.
The Resilient Assistant: Taking Chances on Yourself
The early 2020s have brought home, in no uncertain terms, the significance of personal and career resilience. You know Shelagh as a writer, professional speaker and trainer who understands your career because she lived it for almost three decades. You may not have known Shelagh walked away from highly sought-after roles – first to become a software trainer for a national corporation, and then again when she and her husband began their family.
A few years later, in a smaller community that held few opportunities, Shelagh considered herself fortunate to reboot her assistant career … at the bottom of the organisation chart. Shelagh’s story is one of values, ambition, well-earned confidence, and resilience. She’s repeatedly taken chances on herself, leveraging career capital and adapting to change – and you can too.
As the 2020s unfold, we need to continue to adapt. This requires resilience, and Shelagh has – literally – written the book on resilience for assistants. In addition to research, she speaks from personal experience, as her career spanned economic booms and recessions, a corporate merger and the dissolution of a public institution.
Join Shelagh as we look at how to navigate, survive and thrive in times of uncertainty and change.
- Alignment of career, values and ambitions: taking chances
- Choosing informed optimism
- Resilience in times of change and challenge
Lucy Brazier OBE
Your Host | CEO, Marcham Publishing | Publisher of Executive Support Magazine | International Speaker | Conference Chair | Expert on the Administrative Sector
Lucy Brazier OBE is one of the world’s leading authorities on the administrative profession.
As CEO of Marcham Publishing, specialist publishers of Executive Support Magazine, a global training magazine dedicated to the professional development needs of senior and aspiring administrative professionals, Lucy is passionate about ensuring the Assistant role is truly recognised as a career and not just a job.
Her formidable training expertise and speaking style have given her opportunities to train, present and emcee events in more than 50 countries at over 450 events.
Lucy has access to the most forward-thinking, passionate and knowledgeable trainers and administrative business leaders in the world, as well as personally meeting and speaking to literally thousands of Assistants for more than a decade, and her knowledge of the market and what Assistants all over the world are facing on a day-to-day basis is second to none.
In 2021, Lucy was awarded an OBE in recognition of her services to office professionals. She has also received an Honorary Fellowship to the Institute of Administrative Management – one of the oldest management institutes in the world, having inspired professional business managers and administrators since 1915 – in recognition of her work to drive the profession forward.
No one emcees an event for our profession quite like Lucy Brazier. With over 20 years of experience in the sector, a unique global view of your role and her passion for the administrative profession, there is nobody better to ensure the conference delivers what you need, the right questions are asked and that both delegates and speakers alike have a safe, inspiring space to share their experiences and learn from each other.
Let the conference begin!
About The Event
What to look forward to!
LIVE is the highly anticipated conference for professional Assistants, presented in person. We bring like-minded peers together for two days of intense learning and networking, announcing emerging best practices and methodologies relevant to your role. Irrespective of where you are career-wise, LIVE is the conference you cannot afford to miss.
What you will receive
LIVE will present you with the most pertinent opportunities currently available in the market, delivered by the world’s best trainers and thought leaders over an intensive two days. LIVE will help you to evaluate what changes you can make and how you can make a difference within your role and your organisation. You’ll enjoy energised networking and camaraderie as part of the overall experience too.
You will leave LIVE with renewed purpose; equipped with the mindset, methodology and tools to gain the responsibility, progression and recognition you desire. You will have effective strategies to reduce costs and improve performance and will have made new business connections.
Our pledge to you
We want to help you to become the best version of yourself that you can be; that is our number one objective for doing what we do, and how LIVE began. We have helped thousands of Assistants grow and excel in their careers, and have been backed by Executives, CEOs and VPs from an array of companies, industries and sectors who now understand and respect the value and input a modern-day Assistant provides. Ultimately, we will ensure that you learn, thrive and excel in your career.
Become part of the change
LIVE doesn’t bring you the run-of-the-mill or the obvious. We continuously look for new ways to teach, enhance and future-proof your role. We have a growing global community of assistant professionals ranging from graduates to experienced thought-leaders, most of whom have attended LIVE at least once and continue to do so. In fact, 84% of our attendees, across the world, tell us that LIVE is one of the best conferences that they have ever attended. They continue to attend because of the impact it has instilled and the difference it has made.
What are our events like?
Life Changing |
What our attendees say:
* Please note that all times below are shown in local time.