Liz Hardwick

“Shadow work” may be trending in the media, but the real story is not new. When administrative roles were reduced, the work did not disappear — it moved to the most expensive desks in the business.

When people underestimate the administrative profession, they misunderstand where real leverage sits. This is what executive support truly brings to the table.

AI has moved from experimentation to expectation. The real question is not if it will impact your role, but whether you are prepared when it does.