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About Us

At first glance, we appear to be a training company that provides world-class training from the top trainers for the Administrative Profession in whatever format you might want or need it.

But that is not the whole story. Your perception of an archetypal publishing or training company is totally different to where we sit.

Our success is not just down to our products, it’s down to our core belief that we are here to serve each and every assistant, to ensure that you meet your full potential.

Our approach is to treat every assistant that we come into contact with as an individual and listen hard to find out how we can meet your needs.

We talk to thousands of you every year to ensure that we understand the market; the latest thinking, the skills you need to futureproof your career, your issues and how your workplace is changing.

We are passionate about changing the perception of the role so that businesses understand how to best utilise you. The Administrative Profession is now just that; a profession. For half a billion people globally, it’s a career – not just a job. We campaign globally for the recognition of you and your role as a professional.

To date we have connected over 100,000 assistants across the world. You become part of our global community, sharing ideas, best practice, solutions and inspiration. There is power in our hashtag #OneProfessionOneVoice.

And we try to do all of the above with integrity and authenticity – traits which are core to our founder, Lucy Brazier’s beliefs as to how a good business should operate.

About Us

Our Mission

As CEO of Marcham Publishing, specialist publishers of Executive Support Magazine – a global training magazine dedicated to the professional development needs of senior and aspiring administrative professionals – Lucy Brazier OBE works with the best trainers of Executive Assistants from around the world to deliver the most up to date and current training in the market.

Her passion is for the Assistant role to be truly recognised as a career and not just a job. Her formidable training expertise and speaking style have given her opportunities to train, present and emcee events in over 50 countries at over 450 events including Chairing the 2015 World Administrator Summit in Papua New Guinea and co-facilitating the same event in Frankfurt in 2018 and online in 2020.

This has created much-needed discussions ranging from encouraging Executive Assistants to work towards becoming centres of excellence within their companies, to explaining why college students should see the Assistant role as a proper profession with a career path. The work being conducted worldwide on career paths, job titles & education for Assistants is one of her key drivers and she is working with some of the most recognisable companies on the planet to consult on restructuring and training their Business Support functions.

Lucy has a unique overview of the role and where it is heading. With access to the most forward-thinking, passionate and knowledgeable trainers and administrative business leaders in the world as well as personally meeting and speaking to literally thousands of Assistants for more than a decade, Lucy’s knowledge of the market and what Assistants all over the world are facing on a day-to-day basis are second to none.

Lucy’s awards include an OBE (Officer of the Order of the British Empire) awarded in the Queen’s Birthday Honours List 2021 for services to office professionals. She has also received an Honorary Fellowship to the Institute of Administrative Management (2018), the YPA Special Award ‘International Ambassador for the PA Profession’ (2016) & ‘PA Contributor of the Year Award’ by Office* Show (2015)

The magazine has been a finalist in the PPA Business Magazine of the Year Award, the PPA Media Brand of the Year Award and the PA-Assist Members Awards.

Lucy has worked in publishing for over 30 years. She has previously worked as a Publishing Director for Wilmington PLC as well as for EMAP, The Times, The Independent, Centaur Communications and Glass’s Guide.

Meet the team

Lucy Brazier OBE
CEO Marcham Publishing, Publishers of Executive Support Magazine

Lucy Brazier OBE

Franziska Lielje
Office Manager and EA to Lucy Brazier OBE

Franziska Lielje

Christian Russell
Training Director

Christian Russell

Kathleen Drum
Senior Editor

Kathleen Drum

Marion Lowrence
Freelance Events Director, ES LIVE, Founder & Co-Director, The PA Hub

Marion Lowrence

Sophie Douglas
Sales Manager

Sophie Douglas

Elaine Williams
Account Manager

Elaine Williams

Ana Fawdry
Account Manager

Ana Fawdry

Justin Roach
Events Director

Justin Roach

Join our community

Welcome to our virtual community of administrative professionals from around the world.  Ask a question or share your expertise with like-minded professionals across our social media platforms.  An international community of Assistants is waiting for you online, sharing new ideas, best practice, learning, collaborating and supporting each other.  Come and join us!

Contact Us

UK: +44 (0) 20 8064 0911

Europe: +34 865 616 094

USA & Rest of World: +1 646 652 0414

 

General enquiries: info@executivesupportmedia.com

Sales & Consultancy: sales@executivesupportmedia.com

ACEA®: acea@executivesupportmedia.com

Head Office Address

Marcham Publishing,
Parkshot House,
5 Kew Road, Richmond,
Surrey, TW9 2PR
United Kingdom