At first glance, we appear to be a training company that provides world-class training from the top trainers for the Administrative Profession in whatever format you might want or need it.
But that is not the whole story. Your perception of an archetypal publishing or training company is totally different to where we sit.
Our success is not just down to our products, it’s down to our core belief that we are here to serve each and every assistant, to ensure that you meet your full potential.
Our approach is to treat every assistant that we come into contact with as an individual and listen hard to find out how we can meet your needs.
We talk to thousands of you every year to ensure that we understand the market; the latest thinking, the skills you need to futureproof your career, your issues and how your workplace is changing.
We are passionate about changing the perception of the role so that businesses understand how to best utilise you. The Administrative Profession is now just that; a profession. For half a billion people globally, it’s a career – not just a job. We campaign globally for the recognition of you and your role as a professional.
To date we have connected over 100,000 assistants across the world. You become part of our global community, sharing ideas, best practice, solutions and inspiration. There is power in our hashtag #OneProfessionOneVoice.
And we try to do all of the above with integrity and authenticity – traits which are core to our founder, Lucy Brazier’s beliefs as to how a good business should operate.
“Marcham Publishing is all about developing innovative, world-class training solutions for administrative professionals. We believe publishing is about creating community, starting conversations, and driving change.”
As CEO of Marcham Publishing, specialist publishers of Executive Support Magazine – a global training magazine dedicated to the professional development needs of senior and aspiring administrative professionals – Lucy Brazier OBE works with the best trainers of Executive Assistants from around the world to deliver the most up to date and current training in the market.
Her passion is for the Assistant role to be truly recognised as a career and not just a job. Her formidable training expertise and speaking style have given her opportunities to train, present and emcee events in over 50 countries at over 450 events including Chairing the 2015 World Administrator Summit in Papua New Guinea and co-facilitating the same event in Frankfurt in 2018 and online in 2020.
This has created much-needed discussions ranging from encouraging Executive Assistants to work towards becoming centres of excellence within their companies, to explaining why college students should see the Assistant role as a proper profession with a career path. The work being conducted worldwide on career paths, job titles & education for Assistants is one of her key drivers and she is working with some of the most recognisable companies on the planet to consult on restructuring and training their Business Support functions.
Lucy has a unique overview of the role and where it is heading. With access to the most forward-thinking, passionate and knowledgeable trainers and administrative business leaders in the world as well as personally meeting and speaking to literally thousands of Assistants for more than a decade, Lucy’s knowledge of the market and what Assistants all over the world are facing on a day-to-day basis are second to none.
Lucy’s awards include an OBE (Officer of the Order of the British Empire) awarded in the Queen’s Birthday Honours List 2021 for services to office professionals. She has also received an Honorary Fellowship to the Institute of Administrative Management (2018), the YPA Special Award ‘International Ambassador for the PA Profession’ (2016) & ‘PA Contributor of the Year Award’ by Office* Show (2015)
The magazine has been a finalist in the PPA Business Magazine of the Year Award, the PPA Media Brand of the Year Award and the PA-Assist Members Awards.
Lucy has worked in publishing for over 30 years. She has previously worked as a Publishing Director for Wilmington PLC as well as for EMAP, The Times, The Independent, Centaur Communications and Glass’s Guide.
Lucy Brazier, OBE is one of the world’s leading authorities on the administrative profession.
Author of ‘The Modern-Day Assistant: Build Your Influence and Boost Your Potential’, she is the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training, including Executive Support LIVE and Modern-Day Assistant, and home of Executive Support Magazine, the gold standard of training in print for administrative professionals. Lucy is passionate about ensuring the Assistant role is truly recognised as a career and not just a job, and is dedicated to supporting the development of both senior and aspiring administrative professionals. She has keynoted at almost every major conference for Assistants in the world and has a unique overview of the role and where it is heading.
Outside work: Lucy lives in beautiful Javea on the Costa Blanca. She is a lover of both cooking and eating good food, mother of three adults, wife to Duncan and a film/theatre/music addict.
Germaine began her career working in the fashion industry as a Model Agent/Booker, where she developed her organisational skills and ability to manage many projects (and people) simultaneously. From there, she moved to the print industry and became the Assistant for the MD of a globally recognised company. Since moving to Spain, she has worked in various assistant roles across multiple sectors. Germaine is adaptable, confident and has a solutions-based attitude.
Outside work: Germaine loves nothing more than cheering on her two dancing daughters, cooking a mean Sunday roast with extra Yorkshire puddings or walking her dogs in the beautiful Spanish countryside.
Kathleen’s mission is to bring thought-provoking, timely and inspiring content to administrative professionals worldwide, empowering them to succeed in their roles and excel in their careers. As the Senior Editor at Executive Support Magazine, she works closely with both authors and speakers; commissioning articles, researching current business trends, and providing opportunities and encouragement to new voices in the profession. Kathleen manages every aspect of Executive Support Magazine from inception, commissioning and formatting to publication on the website and in print. During her tenure, the magazine has increased its content offerings to include free-to-download eBooks and supplements.
Outside work: A Kiwi living in London, exploring all the UK has to offer. Lover of theatre, art galleries, stately homes and champagne afternoon teas.
David was born in the UK, brought up in Hong Kong for 20 years, and professionally qualified in Switzerland. He has had the opportunity to see much of the world and experience different cultures, which has given him a greater understanding of dealing with international clients. His past work experience, after graduating from Hotel Management College in Switzerland, includes Events Manager for a Corporate Hospitality company, Lead Events Manager EMEA for an offshore law firm and Personal & Executive Assistant for a Hollywood celebrity. Now working with Lucy, David is realising just what training opportunities there are and what he could have done!
Outside work: David is a family man unless there is F1 involved! He is a huge foodie due to his upbringing and professional travels, and is now trying to bring it into his kitchen at home in Spain. Being a qualified Sommelier Diplomé, he always loves to find the correct wine to go with whatever is on the menu.
Welcome to our community of administrative professionals from around the world. Ask a question or share your expertise with like-minded professionals across our social media platforms. An international community of Assistants is waiting for you online, sharing new ideas, best practice, learning, collaborating and supporting each other. Come and join us!
UK: +44 (0) 20 8064 0911
Europe: +34 865 616 094
USA & Rest of World: +1 646 652 0414
General enquiries: info@executivesupportmedia.com
Sales & Consultancy: sales@executivesupportmedia.com
ACEA®: sales@executivesupportmedia.com