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Home / All Training Courses & Events / ACEA / Advanced Certificate for the Executive Assistant: ACEA® Sydney

Advanced Certificate for the Executive Assistant: ACEA®:

London

2nd - 6th June 2025

ADVANCED CERTIFICATE FOR THE EXECUTIVE ASSISTANT

Advanced Certificate for the Executive Assistant: ACEA® Sydney

The Advanced Certificate for the Executive Assistant: ACEA® is an intensive and interactive executive-level training course.

The role of the Executive Assistant is on a journey and the responsibilities of this highly demanding and visible role continue to grow exponentially. ACEA® equips current and aspiring Executive Assistants with the skills and knowledge they need to excel.

Uniquely delivered from an Executive led perspective, the Advanced Certificate for the Executive Assistant: ACEA® focuses on elevating the role of the Executive Assistant. Delivering a fundamental understanding of business and organisations, as well as practical skills, including:

Strategic thinking, leadership skills, the linkages between strategy, projects & operations, governing & managing projects, communication skills, risk management, ethics, financial awareness, productivity & time management techniques - plus much more

Over 500 Reviews on findcourses.co.uk, view now >

Pricing

All Access

$2 799

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  • 5 Day Training Course
  • Food & Beverages included during the course
  • Certification upon full completion of the course
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Looking to bring a group?

We offer group discounts, and we can offer custom solutions!  Talk through your training requirements with one of our friendly team and let us work with you to design a programme to suit your needs. Contact us here >

Not sure how to ask?

We make it really easy by sending you a business case letter that has helped thousands of Assistants to ask for funding to attend our events and training.

Request a business case letter

About The Event

Over 500 Reviews on findcourses.co.uk

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Benefits of Attending

Increase your business expertise, learn new skills and enhance the attributes that make an outstanding EA

Why have nearly 2,000 Assistants participated in the ground-breaking ACEA® training course?

  • To give their executive(s) greater confidence to delegate more important & critical responsibilities
  • To gain a broader understanding of the business, increase business acumen & bring new ideas/skills to their organisation
  • To rejuvenate their passion for their career, take the next step up & progress further
  • To manage projects more efficiently, increase productivity and delegate
  • To join & share experiences with EAs from other sectors and nationalities
  • To stand out with a globally recognised accredited certification
  • To gain respect in the boardroom & recognition of their role & responsibilities
  • To learn from world-renowned trainers & accomplished business leaders

What areas will the course cover?

  • Strategic thinking
  • Corporate visions & missions
  • Understanding the linkages between strategy, projects & operations
  • Project management skills
  • Stakeholder management
  • Risk management
  • Quality management
  • Ethics & corporate social responsibility
  • Communication skills
  • Emotional intelligence / resilience
  • Service orientation
  • Time management
  • Leadership skills
  • Presentation skills
  • Financial awareness
  • Change management
  • Critical thinking and problem solving
  • Negotiation skills and conflict management
Our pledge

What are the Learning Objectives

  • Gain a broader understanding of business, increase your business acumen & bring new ideas / skills to your organisation
  • Give your Executive greater confidence to delegate more important and critical tasks to you
  • Rejuvenate your passion for your career, take the next step up & progress
  • Learn from world renowned trainers & accomplished business leaders
  • Demonstrate what you are capable of
  • Enhance the recognition of your role & its responsibilities
  • Gain respect from senior Executives and the wider board members
  • Broaden your network, join & share experiences with EAs from other sectors and nationalities
  • Stand out with a globally recognised accredited certification
  • Demonstrate that you have the skills and experience to manage effectively on a national, regional and global level

More about the course

The Advanced Certificate for the Executive Assistant: ACEA® is an intensive and interactive executive level training course.

The role of the Executive Assistant is on a journey and the responsibilities of this highly demanding and visible role continue to grow exponentially. ACEA® equips current and aspiring Executive Assistants with the skills and knowledge they need to excel.

ACEA® is available as an intensive 5-day course or remotely, via highly interactive and engaging, instructor led, live online class sessions.

The ACEA® training style and subject matter are the same, whether it be in a classroom or online. We also maintain the benefits of the ‘shared learning experience’ with your class, regardless of if you are in a room or joining virtually.

Book onto scheduled open courses or contact us to arrange a private course for teams of over 4.

What our attendees say:

I highly recommend this course for all EAs or PAs who are looking for high level training. Having being in the administrative profession for 30+ years – this is the first high level course I have attended that left you exhausted every night having had a full intense day of effective training to enhance a strategic working partnership with your manager. Well done Richard for outstanding facilitation of this course.
Vicki Faint (AAPNZ Cert., NZDipBus Admin), Executive Assistant to the Vice-Chancellor, Victoria University of Wellington, New Zealand
This training is the best I have ever attended outside my organizational leadership degree course. It is perfect for EAs, PAs and Administrative Professionals at different levels of their careers in all business environments. The group exercise sessions were invaluable and worked especially well for me by reinforcing all I learned. I cannot say enough about the ACEA course. I recommend that everyone in Admin attends. It was a great investment in myself and simply put; just Excellent!
Grace Ayishetu, EA to MD, Tullow Oil
Excellent course content and delivery. The networking experience was exceptional. I highly recommend the ACEA™ to all Executive Assistants looking for relevant training.
Sonia Williams, FortisTCI, USA
Excellent and comprehensive training delivered. I left inspired and energised. I will be recommending the course to any of my peers in need of a boost of confidence & motivation.
Pavlina Perkova, LEGO, Czech Republic
I would highly recommend ACEA to other seasoned EA’s who are serious about their careers and receiving an accredited designation.
Ana Maria Monteiro, Air Canada, Canada
After reading the course objectives and reviews, my expectations for ACEA were high. I must say that after completing the week-long course, Richard EXCEEDED my expectations. The class was energetic, interactive, safe, and, dare I say, fun. It was wonderful meeting people from all over the world
Brenda L. Rogers CAP, OM, Del Frisco’s Restaurant Group, Vice President of Administration, Executive Assistant to the CEO
The 5-day course was very well organised, the subjects covered during the week will assist me to further develop the skills to become a more professional and strategic Executive Assistant and a better partner to the Executive I work with today. The course focused on a wide variety of subjects relevant to me in my role to stay ahead within my profession. Mr. Arnott skilfully identified our strengths and weaknesses and helped us throughout the course to develop even further and gave us the tools to “becoming the best that we can be”. The course furthermore provided a platform to extend both my professional as well as private network.
Karin Hélène, Senior Executive Assistant to Director General Prof. John Womersley, European Spallation Source ERIC, Lund, Sweden (IMA South Sweden Regional Chair)
This course has given me a new understanding of the new modern EA roles. Mr. Arnott successfully delivered this excellent program identifying the critical and congruent material content to train the EA’s and how to implement in our functions. Mr. Arnott skillfully managed the plethora of personalities in the group providing one-on-one attention. He has the gift of identifying each attendee’s primary talents and brings out the best in each one throughout the course. I can wholeheartedly recommend this program.
Kenia B. Figueredo, Executive Assistant, Johnson & Johnson Supply Chain
This course is not your average how-to-make-software-work-better EA course. This five day course will push you to not only think like your Executive, but have the deeper understanding of the business behind that thinking. The curriculum is packed with information transferable across industries, and the flow of the material is very well thought out, interconnected and engaging
Executive Assistant, Booz Allen Hamilton, New York City
This is the most extensive and thorough training and education I have experienced in decades. There are courses that promise upper level training but very few that truly deliver, ACEA is one that delivers.
Susan Ward, Executive Assistant, Bush Brothers & Company, USA

The Schedule

Introduction

  • Personal introductions
  • Course background

The Modern-Day Executive Assistant

  • The journey
  • Future skills
  • Characteristics and qualities

Understanding Ourselves and Others

  • Emotional intelligence at work
  • Know your inter-personal style and how your behaviour impacts others
  • Learn how to manage others
  • DISC personality assessment
  • Measuring your emotional intelligence
  • Resilience
  • Service orientation

Presentation Skills

  • Overcoming fear
  • Planning presentations
  • Presentation preparation and tips

Organisations and Strategies

  • The modern organisation
  • Vision, mission and core values
  • Corporate strategies
  • Principles of planning setting goals and objectives

Performance Measurement

  • Understand why organisations measure
  • The balanced scorecard
  • Measuring an Executive Assistant’s performance

Personal and Corporate Ethics

  • Corporate social responsibility
  • Personal ethics
  • Corporate ethics
  • Dealing with ethical dilemmas

Motivating Performance

  • What motivates you?
  • The 5 key motivation theories
  • Maslow vs Herzberg

Project Management

  • What is a project?
  • Why projects go wrong
  • The golden rules of project management
  • Project management methodologies
  • Work breakdown structures (WBS)
  • Project estimating
  • Project scheduling tools
  • Controlling the project
  • Status reporting

Risk Management

  • What is risk management?
  • Why organisations manage risk
  • Barriers to effective risk management
  • Risk quantification and measurement
  • Risk response options

Stakeholder Management

  • What is stakeholder management?
  • Stakeholder mapping
  • Managing different stakeholders

Quality Management

  • Defining quality
  • The cost of quality
  • Quality planning

Time Management

  • Definition of time management
  • Multi-tasking
  • The time management process
  • Delegation
  • Running effective meetings

Leadership Skills

  • Understanding leadership vs management
  • Building trust
  • Developing influencing skills
  • Assess your leadership competencies and learn how you can develop your strengths

Communication Skills

  • Develop your ability to influence and communicate with others
  • Communication strategies and techniques
  • Listening skills
  • Verbal and non-verbal communication
  • Barriers to communication

Financial Awareness

  • Financial accounting vs management accounting
  • Understanding the 3 key financial statements
  • Principles of budgeting

Critical Thinking & Problem Solving

  • What is critical thinking?
  • Problem solving techniques
  • Assessing potential solutions

Change Management

  • What is change?
  • Change drivers
  • Responses to change
  • Overcoming resistance to change

Conflict and Negotiation Skills

  • Conflict triggers
  • Managing conflict
  • Negotiation tactics and negotiating styles

ACEA® Assessment

Only those who successfully complete the examination and participate effectively in the course case studies will receive the Advanced Certificate for the Executive Assistant: ACEA®

Looking to bring a group?

We offer group discounts, and we can offer custom solutions!  Talk through your training requirements with one of our friendly team and let us work with you to design a programme to suit your needs. Contact us here >

Accommodation

Langham Court Hotel

Facilities for business travellers include flexible meeting rooms with AV support and WIFI connectivity, plus access to PC, colour printing and fax services. It is definitely a perfect choice for accommodation near Oxford Street London.

Popular local attractions include ZSL London Zoo, the London Transport Museum, and designer shopping along Oxford Street, Bond Street and Regent’s Street. There is a wealth of choice of local restaurants, cafes and bars all a short walk away.

View More Here

Would you like to talk through your training options?

Would you like to chat about your training options for the rest of 2024 or for 2025?

Or would you like to talk to someone about training options for your team?

David Willing and Sinead Tyrell have recently joined our team as Training Advisors, bringing fresh perspectives and a strong commitment to supporting assistants in their career journeys and helping them find training programs that best suit their needs.

Contact us for a free half-hour chat

David Willing

David Willing

Training Advisor

Sinead Tyrell

Sinead Tyrell

Training Advisor

Recertification & Endorsements

Recertification & Endorsements

  • 99.7% of delegates have said they would recommend ACEA® to a colleague or friend in the post event surveys
  • Average rating of 4.7 out of 5 stars from over 500 course reviews on findcourses, the leading dedicated search engine for aspiring professionals
  • Gain an internationally accredited certificate, approved by a recognised UK awarding body: Qualifi
  • Post-nominal: Proudly display ACEA® after your name on your business card and resume/CV
  • Awarded 30 CPD credits accredited from the CPD Standards Office
  • International Association of Administrative Professionals (IAAP) Approved training course and qualifies for 28 recertification points
  • Accredited by the Institute of Administrative Management (IAM), the oldest professional body for administration and business management in Europe (plus 3 Months FREE membership)
  • Endorsed by Lucy Brazier OBE Executive Support Magazine: The essential training resource for senior and aspiring administrative professionals
  • Endorsed by Platinum Assistants Network South Africa