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Your Role Has Evolved. So Should You.

The administrative profession is transforming — and so is the role of the Assistant. AI, automation, and changing business priorities mean that success today depends on strategic thinking, confidence, and leadership presence.

Led by Lucy Brazier OBE, this two-day course helps Administrative Assistants redefine their role as true business partners. It’s not a list of tools — it’s a total mindset shift.

What You'll Learn

Communication & Influence

Speak with clarity and authority.

Emotional Intelligence & Resilience

Build calm, confident leadership presence.

AI as a Strategic Advantage

Use AI to elevate your strategic contribution.

Project & Programme Management

Lead projects that deliver measurable value.

Strategic Thinking & Commercial Awareness

Align your work to organisational goals.

Leadership Presence & Partnership

Operate as a trusted business ally.

Why Attend

For You:

  • ✓ Develop the mindset of a strategic leader
  • ✓ Build your confidence, credibility, and influence
  • ✓ Connect with a global network of peers

For Your Organisation:

  • ✓ Improve executive efficiency and decision-making
  • ✓ Strengthen communication and project outcomes
  • ✓ Multiply ROI from administrative leadership

About Lucy Brazier OBE

Lucy Brazier OBE

Lucy Brazier OBE is one of the world's foremost authorities on the administrative profession and CEO of Marcham Publishing, home of Executive Support Magazine. She has trained assistants in more than 50 countries and works with leading global brands to restructure and elevate their business support functions. Her work on the Global Skills Matrix has redefined career paths and professional standards across the industry.

What Delegates Say

Bringing a Team?

We offer tailored corporate and in-house versions of this programme. Speak with our Senior Training Advisors to discuss how The Modern-Day Assistant can transform your entire administrative function.

Ready to redefine what's possible in your career?

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