The administrative profession is transforming — and so is the role of the Assistant. AI, automation, and changing business priorities mean that success today depends on strategic thinking, confidence, and leadership presence.
Led by Lucy Brazier OBE, this three-day course helps Administrative Assistants redefine their role as true business partners. It’s not a list of tools — it’s a total mindset shift.
Speak with clarity and authority.
Build calm, confident leadership presence.
Use AI to elevate your strategic contribution.
Lead projects that deliver measurable value.
Align your work to organisational goals.
Operate as a trusted business ally.
This programme is designed for assistants who want to operate with greater authority, confidence, and clarity in their role.
You will develop the mindset required to work as a strategic administrative business partner, strengthen your professional judgement, and communicate with greater influence across the organisation. You will also work alongside a global group of peers who understand the complexity of the role and take their careers seriously.
For organisations, the impact is practical and measurable. Assistants who complete this programme support executives more effectively, communicate more clearly, manage work with greater precision, and contribute to better decision-making. The return comes not from assistants doing more, but from them operating at the right level.
Lucy Brazier OBE is one of the world's foremost authorities on the administrative profession and CEO of Marcham Publishing, home of Executive Support Magazine. She has trained assistants in more than 50 countries and works with leading global brands to restructure and elevate their business support functions. Her work on the Global Skills Matrix has redefined career paths and professional standards across the industry.
We offer tailored corporate and in-house versions of this programme. Speak with our Senior Training Advisors to discuss how The Modern-Day Assistant can transform your entire administrative function.
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