Donna Gilliland
March 18, 2021
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Shadow Work Isn’t New. It Just Moved Up the Org Chart.
“Shadow work” may be trending in the media, but the real story is not new. When administrative roles were reduced, the work did not disappear — it moved to the most expensive desks in the business.
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I’m an Admin. What Do I Bring to the Table?
When people underestimate the administrative profession, they misunderstand where real leverage sits. This is what executive support truly brings to the table.
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AI Is Already Reshaping Administrative Roles. Are You Ready?
AI has moved from experimentation to expectation. The real question is not if it will impact your role, but whether you are prepared when it does.
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