Effective: 30 July 2025 

Welcome to Executive Support Media. These Terms of Use govern your access to and use of our websites, events, training programmes, and digital resources. By using our services, you agree to these terms. 

1. Who We Are 

Executive Support Media delivers publications, training, coaching, and events to support the career development of administrative professionals globally. 

2. Use of Our Site and Services 

You agree to use our site and services only for lawful purposes and not to: 

• Reproduce or distribute our content without permission 
• Interfere with website functionality or security 
• Use bots or data scraping tools 
• Misrepresent your identity or affiliation 

We reserve the right to deny or restrict access at our discretion. 

3. Copyright Notice & Claims of Infringement 

All content published or provided by Executive Support Media – including but not limited to articles, videos, course materials, slides, downloads, event recordings, worksheets, digital resources, and website content, is protected by international copyright laws. 

Unless otherwise stated, all content is the intellectual property of Executive Support Media and may not be reproduced, republished, copied, modified, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission. 

Permitted use includes: 

• Accessing and viewing content for personal or internal business use   
• Quoting short excerpts (up to 100 words) with clear attribution and a link to the original source 

Prohibited use includes: 

• Republishing articles, downloads, or training materials without a licence 
• Sharing subscriber-only or password-protected content with unlicenced individuals or organisations 
• Using our content in training, coaching, or events without permission 

Unauthorised use of Executive Support Media content may result in legal action and financial penalties. 

4. If You Believe We’ve Used Your Copyrighted Material 

We take intellectual property rights seriously. If you believe that your copyrighted work has been used on our site or in our materials without permission, please notify us immediately. Include the following in your notice: 

• Your name and contact details 
• A description of the copyrighted work 
• The location (URL or document) where the alleged infringement appears 
• A statement that you believe the use is unauthorised 
• Proof of ownership or right to act on behalf of the copyright holder 

We will review all claims promptly and, where appropriate, remove or correct the material. 

5. Event & Training Participation 

By registering for an event or training, you agree to the specific terms of that offering, including: 

• Payment terms 
• Refund and cancellation policies 
• Code of conduct 
• Event access restrictions 

We reserve the right to remove participants who breach community standards or act disruptively. 

6. Account Security 

If you create an account, you are responsible for its security and all activity under your login. Notify us immediately of unauthorised use. 

7. User Contributions 

Where our platforms allow for posts, comments, or contributions, you agree not to submit: 

• Inappropriate, defamatory, or illegal content 
• Spam or marketing messages 
• Copyrighted material without permission 

By submitting content, you grant us a non-exclusive license to use, publish, and distribute it, with appropriate attribution where relevant. 

8. Disclaimers 

All content and services are provided “as is” without warranties of any kind. We do not guarantee that: 

• Content is accurate, complete, or up to date 
• Our site or platforms will be uninterrupted or error-free 

Use of our services is at your own risk. 

9. Limitation of Liability 

Executive Support Media will not be liable for indirect, incidental, or consequential damages arising from your use of our services. 

We are not liable for delays, disruptions, or cancellations beyond our control, including those affecting third-party platforms or venues. 

10. Governing Law 

These terms are governed by the laws of England and Wales. Any disputes will be handled exclusively in English courts. 

11. Updates 

We may revise these terms at any time. Continued use of our services implies acceptance of the most current version. 

12. Contact 

Executive Support Media 
72 Crownstone Court 
London SW2 1LT 
United Kingdom 
Email: info@executivesupportmedia.com