Executives often have succession plans—but what about their assistants? Senior assistants carry the executive’s operating system, institutional knowledge, and critical relationships. When they leave, the disruption can be massive, taking months for a replacement to reach full effectiveness. Intentional succession planning for assistants isn’t optional—it’s business continuity.
Onboarding
The Overlooked Risk: Why You Need a Succession Plan for Your Executive’s Assistant
Most organisations plan meticulously for C-suite succession but overlook a critical risk: assistant turnover. A senior EA carries the executive’s operating system — context, relationships, and rhythms that keep leadership running smoothly. When they leave without a plan, years of finely tuned knowledge disappear, productivity stalls, and business continuity suffers. Assistant succession planning isn’t optional; it’s essential.
Assistants Aren’t Disposable: Why Support, Not Blame, Drives Performance
Too many assistants are being set up to fail—not due to lack of talent, but lack of structure, onboarding, and support. When organisations treat administrative professionals as interchangeable and expendable, they miss out on the strategic impact these roles can offer. Retention is cheaper than replacement, and investing in assistants is an investment in business performance. It’s time to stop blaming individuals and start fixing the system.
Redefining the Role: How Administrative Professionals Can Shift from Reactive to Proactive
While visiting India, I discovered a role that commands deep respect in many companies—the Learning and Culture Secretary (LCS). These professionals play a crucial part in onboarding, training, and integrating new employees, ensuring a seamless transition into the workplace. Their proactive approach made me reflect on how administrative professionals are often perceived as reactive rather than strategic. In reality, our role involves foresight, planning, and enabling organisational success. How can we shift this perception and showcase our true impact? Tomorrow, I’ll share 10 ways to help redefine our profession’s value.