From Support to Strategic Partner: Embracing the ‘Us’ Mindset

Administrative Profession Strategic Business Partner March 6, 2025

If you want to be seen as an administrative business partner instead of just ‘support’ a great starting point is to embrace a partnership mentality.

So are you still thinking in terms of ‘Them’ and ‘I’? If so,it’s time to make the shift to ‘Us’ and ‘We’.

The EA role has evolved far beyond traditional administrative support. Successful organizations now recognize that EAs are crucial partners in achieving business objectives.

When you work with your executive rather than for them, it fosters a sense of strategic collaboration. When assistants see themselves as partners, they become actively involved in decision-making processes, providing valuable insights and contributing to the overall strategy of the organization. This collaborative approach ensures that both parties are aligned and working towards common goals.

A partnership mindset builds trust and enhances communication between executives and assistants. When assistants are seen as equal partners, executives are more likely to share critical information and involve them in key discussions. This open line of communication allows assistants to anticipate needs, manage priorities effectively, and respond proactively to challenges.

Viewing themselves as partners allows assistants to recognize and leverage their unique skills and expertise. They can identify opportunities to add value, streamline processes, and implement innovative solutions. By taking ownership of their roles and responsibilities, assistants can significantly impact their executives’ productivity and the organization’s success.

Adopting a partnership mindset encourages continuous professional growth and development. Assistants who see themselves as an integral part of the team are more likely to seek out opportunities for learning and improvement. This commitment to personal and professional development not only benefits the individual but also enhances the overall effectiveness of the executive team.

And the result is trust and respect. When assistants and executives work as partners, there is a mutual respect and recognition of each other’s contributions. This dynamic creates a positive and supportive work environment where both parties feel valued and appreciated. It also fosters a culture of teamwork and collaboration, which is essential for driving organizational success.

EAs need to embrace their roles as strategic partners. By shifting from a mindset of ‘Them’ and ‘I’ to ‘Us’ and ‘We,’ assistants can unlock their full potential and make a significant impact on their executives and their organizations.

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