Many organisations fail to align the skill levels of administrative professionals with the needs of their executives, leading to inefficiencies and missed opportunities. The Global Skills Matrix highlights the importance of strategic Level 4 assistants for C-suite executives—business partners who provide high-level support, project management, and decision-making insight. By structuring support teams to pair Level 4 assistants with executives, Level 3 assistants with senior management, and Level 2 assistants for broader operational tasks, businesses can drive productivity, streamline operations, and unlock their full potential. It’s time to match the right talent with the right role.