The Financial Times recently spotlighted Chiefs of Staff as “the invisible ones running the world’s biggest companies.” But for many in the administrative profession, that description feels familiar. Senior Executive Assistants have long operated at the intersection of strategy, communication, and leadership — often without the title or recognition. The rise of the Chief of Staff doesn’t replace the EA role; it expands the ecosystem of executive support, redefining partnership at the highest levels.
Leadership
A Community That Elevates
With Executive Support LIVE just days away, the energy is unmistakable. What began twelve years ago as a promise to match the calibre of any executive-level event has become something far greater — a community that lifts, shares, and elevates our profession from the inside out.
The Rise of the Chief of Staff — and What It Means for Executive Assistants
The Financial Times recently spotlighted Chiefs of Staff as “the invisible ones running the world’s biggest companies.” But for many in the administrative profession, that description feels familiar. Senior Executive Assistants have long operated at the intersection of strategy, communication, and leadership — often without the title or recognition. The rise of the Chief of Staff doesn’t replace the EA role; it expands the ecosystem of executive support, redefining partnership at the highest levels.
The One Question That Transforms an Assistant Into a Strategic Partner
Most assistants master the how, what, where, when, and who — but the most powerful question of all is why. Asking why elevates you from task-focused to strategy-driven, helping you see the bigger picture, anticipate needs, and align your work with organisational goals.
Clarity Isn’t a Perk — It’s Mental Wellbeing
Unclear expectations drain more energy than long hours ever could. When your role shifts with every mood or reorganisation, burnout follows. Clear roles protect your mind the way boundaries protect your time — and that’s why the Global Skills Matrix matters. This World Mental Health Day, add your voice and help redefine what clarity looks like for assistants everywhere.
Your Gifts Were Never Small: Why Soft Skills Are Now Core Skills
Every assistant is born with unique gifts — intuition, empathy, foresight, diplomacy — yet too often, those strengths are dismissed as “soft.” The truth? In a world of AI and automation, these human skills are more vital than ever. When you use them boldly, you don’t just shine — you help others find their light too.