While collaboration tools like Microsoft Teams have their place, email remains the gold standard for assistants managing external communications. Its formality, traceability, prioritization capabilities, and respect for workflow boundaries keep it at the top of the list for executive support professionals.
Tag: workflow management
Your Assistant is Not ‘Just an Assistant’—They’re a Subject Matter Expert
Administrative professionals are more than support staff—they are highly skilled Subject Matter Experts (SMEs) essential to business success. From optimizing workflows and managing communication to mastering technology and handling confidential information, assistants possess expertise that ensures seamless operations. Their ability to think strategically, adapt to change, and solve problems makes them invaluable assets in any organization.