AI Is Powerful—But Have You Fully Tapped Into Your Assistant’s Potential?

Administrative Profession AI & Automation Strategic Business Partner April 3, 2025

An executive excitedly told me this week that their business had invested thousands in Copilot, Microsoft’s new AI platform.

He was blissed because he thought it would give him back ‘a whole hour a week’, freeing him up from admin and allowing him to get on with proper work!

His business is paying a fortune to give the whole team access to it.

Excuse me while I tear my hair out.

Doesn’t a properly utilised assistant do this every day?

And they also have all the human skills that we’re hearing are so necessary for the future of work.

I know it’s not an either, or. And I am a huge advocate of AI – is an amazing tool, but shouldn’t we be looking at how we use and invest in the assistants we already employ first and get that right, and then use AI skills to enhance the partnership that used properly, has always given executives back their time.

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