AI Isn’t a Tool—It’s a Skill

Administrative Profession AI & Automation Strategic Business Partner April 10, 2025

I think we’re misunderstanding what AI is. It is not a product to be used. It’s a skill to be learned.

Just like when the internet first began, AI represents a paradigm shift.

I am old enough to remember that initially, the internet was seen by many as a novel technology, primarily for information sharing and communication. However, it evolved into a foundational skill set, integral to various sectors like business, education, and entertainment.

In the same way, AI is often perceived as a product or a suite of tools, but its true significance lies in its ability to transform skill sets and methodologies across fields.

AI enables new ways of problem-solving, data analysis, and automation, reshaping industries from healthcare to finance. Learning to work with AI is becoming a crucial skill, much like learning to utilize the internet was in the late 20th century. Professionals who can harness AI’s capabilities can uncover insights, optimize processes, and create solutions that were previously unimaginable.

Just as the internet created a platform for global connectivity and information exchange, AI is creating a new landscape of intelligent automation and decision-making. Those who master this skill will shape the future of work and society, much as early internet adopters did.

AI is a transformative force. It’s not just a set of tools or products, but a skill and a new way of thinking that will permeate and redefine various aspects of our lives and work.

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