Top-performing assistants often hit a salary ceiling with no clear path for progression — forced to choose between staying in the role they love or seeking raises elsewhere. This isn’t a failure of talent, but a failure of outdated career models that don’t recognize the evolving impact of the assistant role.
Author: Lucy Brazier OBE
Lucy Brazier, OBE is one of the world’s leading authorities on the administrative profession. Author of ‘The Modern-Day Assistant: Build Your Influence and Boost Your Potential’, she is the CEO of Marcham Publishing, a global force synonymous with world-class conferences and training, including Executive Support LIVE and Modern-Day Assistant, and home of Executive Support Magazine, the gold standard of training in print for administrative professionals. Lucy is passionate about ensuring the Assistant role is truly recognised as a career and not just a job and is dedicated to supporting the development of both senior and aspiring administrative professionals. She has keynoted at almost every major conference for Assistants in the world and has a unique overview of the role and where it is heading. Lucy is also part of our Speaker Bureau. If you are interested in Lucy training your Assistants or speaking at your event, either virtually or in person, please visit executivesupportmagazine.com/speaker-bureau.
The Executive Assistant: Manager, Leader, and So Much More
Executive Assistants don’t fit into traditional boxes. They manage complex workflows and priorities while leading through influence, foresight, and relational intelligence. Their unique role bridges management and leadership — without relying on authority, but through credibility and presence.
Celebrating What Works: Sharing the Wins in the Administrative Profession
While it’s vital to call out the challenges assistants face, it’s equally important to spotlight the organisations and leaders getting it right. Let’s celebrate those who value, empower, and invest in their administrative teams—and inspire change through positivity.
Done is Better Than Perfect: Why Sharing Your Work Matters More Than Flawlessness
After spending hours perfecting a checklist for managing executive energy, I faced a formatting disaster on LinkedIn. But I learned a vital lesson: value and progress matter more than perfection. If you’re hesitating to share because it’s not perfect, maybe it’s time to hit send anyway.
Rest is Resistance: Why Taking Time Off Isn’t a Luxury, It’s a Necessity
In a culture that glorifies overwork, especially for assistants, choosing to rest can feel rebellious — but it’s essential for long-term success. Backed by research on burnout and productivity, this is your permission to prioritize real downtime. Your future self, refreshed and focused, will thank you.
Knowing When to Get Off the Wrong Train: The Courage to Pivot in Your Career
Sometimes the bravest act isn’t pushing through — it’s recognizing when a role, relationship, or routine no longer serves you and having the courage to change direction. Holding on because of time invested or fear of disappointing others only makes the journey harder. Your value lies in choosing better for yourself and your future.
“Words Are Powerful, Mum.”
My son reminded me at dinner that the word spell once meant to speak with intention—to shape the world with words. That’s exactly what assistants do when they speak up. You don’t have to be the loudest voice in the room, but never doubt the power of your perspective. Your words carry weight. Use them.
“Oh, You Want a Pay Rise?” — No, She Wanted to Grow.
When an assistant came prepared to her annual review—with impact stats, a development plan, and aligned training—her manager’s first response was, “Oh… you want a pay rise?” She didn’t. She wanted to evolve. The confusion between pay, promotion, and development is holding back careers—and businesses. Here’s why training isn’t a perk anymore. It’s survival.
The Smartest Ask: How One EA Always Gets Her Training Budget
One of the sharpest EAs I know walks into her exec’s office every year with five training requests—knowing full well she only wants two. Why? Because she understands budget, psychology, and how to shape a conversation. This isn’t manipulation—it’s assistant mastery. Here’s how she sets the scene, manages expectations, and walks out with exactly what she needs. A lesson in asking smart, not small.
The Silence Ends Here: New UK Law Bans NDAs That Hide Workplace Abuse
In a powerful step forward, the UK government has voted to ban the use of NDAs to silence victims of workplace harassment and discrimination. For those—especially women in assistant roles—who’ve been bullied, pushed out, and then gagged, this change is deeply personal. It marks the end of enforced silence and the beginning of accountability. No more protecting reputations at the cost of truth.