Trust doesn’t just enhance the EA/Executive relationship — it transforms it. When assistants are trusted, they step into their full potential as strategic partners, problem solvers, and force multipliers. Here’s why trust is the most important investment you can make in an assistant’s performance — and how to build it.
Category: Partnership
Let’s Clear This Up: The Chief of Staff Is Not a “Promoted EA” Role
Confusion between the Executive Assistant and Chief of Staff roles is harming both professions. The Chief of Staff isn’t a next-step title for EAs—it’s a distinct, high-level role requiring a very different skill set. We must protect the integrity of the Level 4 EA and build realistic, rewarding career paths rooted in clarity, not shortcuts.
From Task-Focused to Impact-Driven: A Day in the Life of Two Assistants
Explore the stark contrast between a transactional assistant who completes tasks and a strategic executive assistant who drives business results. Discover how evolving from reactive to proactive support transforms not only daily work but also the perception and impact of the administrative profession.
Discover Your Core Values to Unlock Greater Impact and Fulfillment in Your Role
Building on your self-assessment, today’s focus is defining your core values—the principles that drive your fulfillment and success at work. By understanding what truly matters to you, you’ll make aligned decisions that boost satisfaction and help shape your path as a strategic partner throughout 2025.
Revolutionise Your Role in 2025: Becoming a Strategic Business Partner
2025 is the year administrative professionals redefine their impact and step into strategic roles. Start with a simple yet powerful self-assessment to reflect on your achievements and identify where you can grow. This foundational exercise will help you unlock your full potential and be recognised as an indispensable partner in your organisation.
The State of the Administrative Profession: Where We Stand at the End of 2024
Despite significant progress in changing perceptions of the administrative profession at major organisations, outdated views and underutilisation persist. From misconceptions about assistant capabilities to resistance to change, there’s still work to be done. By embracing strategic skills, advocating for ourselves, and aligning with organisational goals, 2025 can be the breakthrough year for assistants worldwide.
Breaking Down Silos: Building a United and Strategic Assistant Team
Administrative teams often struggle to gain recognition because they work in silos rather than as a cohesive unit. Lack of communication, competing agendas, and isolated efforts create inefficiencies and limit impact. By fostering open communication, shared goals, and a culture of trust, assistant teams can transform into strategic powerhouses that earn the respect and influence they deserve.
Plan Your 2025 Professional Development with Confidence
Looking to take your career to the next level in 2025? Whether you’re just starting out or already leading at a senior level, we have world-class training options tailored for every administrative professional — and every budget. From brochures and business case templates to personalised guidance, we’re here to help you get what you need to succeed in the year ahead.
The Untapped Solution to Leadership Time Management: Your Assistant
Despite overwhelming evidence of poor time management among leaders, many overlook the one solution that could change everything: their assistant. With over 80% of leaders lacking a time management system, this piece explores how administrative professionals can be leveraged strategically to reclaim time, reduce burnout, and drive real results — if only organisations knew how to use them properly.
What an Executive Assistant Is — And What They Definitely Are Not
It’s time to set the record straight. Executive Assistants are not glorified secretaries or back-office helpers — they’re strategic partners, problem-solvers, and key players in business success. This list debunks outdated myths and celebrates the real value of modern assistants. Share it to shift perceptions and elevate the profession.