In many organizations, administration is still seen as a homogeneous role, but the reality is far more complex. Administrators range from those supporting daily operations to strategic leaders guiding executive teams. The outdated perception of administration as a “one-size-fits-all” job limits career growth and fails to recognize the diverse skills and expertise administrators bring to the table. The Global Skills Matrix provides a framework to distinguish these roles by level, responsibility, and impact, ensuring that administrators are valued and recognized for their contributions. It’s time to elevate the profession and open doors for more strategic, career-driven opportunities in administration.
Category: Strategic Business Partner
Beyond Hard Work: How Administrative Professionals Can Drive Impact and Success
Success for administrative professionals goes beyond working hard—it’s about working with impact. By shifting from a task-oriented approach to a more strategic mindset, admins can elevate their roles and drive meaningful outcomes that align with organizational goals. Learn how to transform your work into a powerful force for success, build influence, and become a trusted partner in achieving your company’s mission
Bridging the Gap: An Open Letter to Microsoft Teams on Empowering Administrative Professionals
Microsoft Teams has revolutionized workplace communication, but has it overlooked the needs of administrative professionals? In this open letter, Lucy Brazier OBE highlights the challenges Executive Assistants face due to limited visibility in Teams conversations and urges Microsoft to bridge this gap, enabling seamless collaboration and productivity for executives and their support teams.
The Evolving EA: Why Goal-Setting Is Essential for Success in 2025
As the administrative profession evolves, goal-setting is no longer optional—it’s a necessity. Discover how setting clear objectives can empower executive assistants to adapt to changing demands, embrace strategic thinking, and thrive in 2025 and beyond.