Why Assistant Training Matters: The Top 12 Most In-Demand Skills

Administrative Profession AI & Automation Strategic Business Partner March 11, 2025

When we speak to organizations, they often ask, “Why would our assistants need training?” or assume their current LinkedIn PowerPoint, Word, or Excel training is sufficient.

When we speak to organizations, they often ask, “Why would our assistants need training?” or assume their current LinkedIn PowerPoint, Word, or Excel training is sufficient.

However, our top 12 most requested training areas for this year highlight the evolving role and the need for more advanced training for the profession:

1. Leadership: Leadership skills to effectively support and anticipate their executive’s needs while fostering collaboration and managing team dynamics.

2. AI and Automation Tools: Training in using AI-powered tools and automation software like Zapier, Microsoft Power Automate, and AI scheduling assistants.

3. Emotional Intelligence: Developing emotional intelligence to better support the executive and interact with team members.

4. Project Management: Proficiency in efficiently coordinating tasks, managing timelines, managing budgets, and ensuring the successful completion of projects. Using tools like Trello, Asana, Monday.com, or Jira to manage projects and tasks.

5. Advanced Office Software: Mastery of the latest features in software like Microsoft Office 365, Google Workspace, and other productivity tools.

6. Basic Analytics: Understanding data analytics basics and using tools like Excel, Google Analytics, or Tableau to create reports and insights.

7. Problem Solving and Decision Making: Learn problem-solving and decision-making skills to quickly identify issues, evaluate options, and implement effective solutions.

8. Financial Acumen: Understanding financial principles, budgets and the ability to assist in financial planning and analysis.

9. Remote Work Tools: Expertise in Slack, Microsoft Teams, Zoom, and other virtual collaboration tools.

10. Executive-Level Writing: Advanced skills in writing professional emails, reports, and executive summaries.

11. Public Speaking and Presentation: Training in delivering presentations and public speaking to represent the executive when necessary.

12. Conflict Management: Training in mediating conflicts and managing stressful situations effectively.

Training keeps assistants updated with trends and technologies, enhancing efficiency and ROI. It increases versatility, productivity, and the ability to take on more valuable work. Ongoing education supports professional growth and career advancement.

So, if you are an assistant who wants training but you don’t know how to ask, how do you do that?

Start by identifying areas for improvement or new skills that would enhance your performance. Then reach out to us and we will help find reputable training options. We work with most of the top trainers in the world and have templates that will help you to detail whichever programs you choose and their benefits to your role and the organization.

This weekend, we are running a huge promotion on all our training and events. If you want further inspiration, visit our website at https://lnkd.in/eH86FySt

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