At two recent roundtables on stepping into leadership without a title, the potential in the room was extraordinary — bold ideas, sharp insights, the kind of thinking that could transform organisations. But fear and hesitancy kept much of it unspoken. The truth is simple: no one else can empower you. Leadership isn’t a title, it’s a choice. And the choice is yours to make today.
Category: Administrative Profession
When Perception Shifts: Gender Bias in the Administrative Profession
Here’s a fact many forget. The role of secretary and administrator was originally male. It was highly respected, well paid, and considered a serious profession.
Then came World War II. Men went off to fight, women stepped into those roles, and the perception of the profession shifted dramatically.
Fast forward to today. The field is 98% women. And this bias continues to shape how the role is seen.
Did you know:
• When the job title changes from assistant to administrative business partner, more men apply.
• When men join the profession, they are often promoted faster.
• I have seen senior leaders walk straight up to the male EA in a group, assuming he is the leader.
To be clear, I love the men in this profession. Most are excellent assistants. Their competence, loyalty, insight – these are assets. Their presence is welcome. But because their presence changes perception, we must call out what that change tells us.
• Studies show that women are less likely than men to be promoted, even when their job performance is equal or better.
• Women often receive higher performance ratings but lower “potential” ratings than men, which significantly affects promotion odds.
• The concept of the “glass escalator” describes how men in female-dominated professions ascend more quickly into leadership or higher-status roles.
These are not minor differences. They’re structural and persistent. They are why changing a title like “assistant” to “business partner” can shift who applies, and how seriously the role is taken.
The truth is that assistants have been driving organisational strength for decades, often without the recognition, pay, or status they deserve.
If men entering or re-entering this field cause others to suddenly “see” what’s been there all along, that tells us the problem is not the value of the work, it’s what we’ve allowed perception to become.
Defining the Future of the Administrative Profession: Updating the Global Skills Matrix
From Dallas to across the globe, leaders are asking the same questions: how do we structure administrative roles for maximum impact, move beyond outdated job descriptions, and prove ROI? With hybrid working, AI, and digital-first operations reshaping the landscape, administration has never been more critical. That’s why I’ve partnered with the World Administrators Alliance to relaunch the Global Skills Matrix in 2026 — to bring clarity, credibility, and career pathways to the profession.
Why Discipline Doesn’t Scale Without an Assistant
An article I read this weekend argued that scaling from £10M to £100M requires discipline — clarity, speed, standards, and simplicity. But here’s the truth: assistants are already doing this work. They filter noise into clarity, create organisational rhythm, uphold cultural standards, and intercept complexity before it stalls growth. Discipline only scales when leaders have an assistant reinforcing it, every single day.
Why the EA Role Is Built for the Future of Work
In today’s fast-moving, complex organisations, executive assistants already possess the skills that matter most—agility, systems thinking, influence without authority, and strategic insight. From connecting people to bridging technology and human judgement, assistants are uniquely positioned to lead the future of work.
Stop Drifting: Build a Career Plan That Works for You
Many administrative professionals want more—more recognition, challenge, and pay—but lack a clear plan to get there. Without a defined roadmap, your career can be shaped by chance rather than intention. A written plan, aligned with skills, milestones, and support, is the key to turning ambition into measurable progress.
Assistant Succession: Planning for the Invisible Leadership Role
Executives often have succession plans—but what about their assistants? Senior assistants carry the executive’s operating system, institutional knowledge, and critical relationships. When they leave, the disruption can be massive, taking months for a replacement to reach full effectiveness. Intentional succession planning for assistants isn’t optional—it’s business continuity.
Scenario Planning: The Secret Superpower of Strategic Assistants
Executives make decisions; assistants make them work. The difference between a task-based assistant and a strategic business partner often comes down to one skill: scenario planning. From cancelled flights to tech failures, top assistants anticipate disruption, build robust alternatives, and execute backup plans before anyone notices a problem. This isn’t just logistics—it’s business continuity, risk management, and executive leverage.
The Future of Administration Is Multigenerational
The narrative that Gen Z and Millennials dominate today’s workforce misses a crucial truth: over half of workers are still Gen X, Boomers, or Traditionalists — and in the administrative profession, the average assistant is 48. Older professionals bring deep knowledge, resilience, and mentorship, while younger assistants bring digital fluency and fresh perspective. The future of work won’t belong to one generation. It belongs to the organisations that know how to unlock the strengths of all generations, side by side.
Are You Holding Your Assistant Hostage — or Helping Them Soar?
Too many executives hire assistants for a skillset, then freeze them at that level. Restricting access, keeping decision-making closed, and treating them as reactive task managers doesn’t just limit the assistant — it limits the leader. The assistants who become true business partners don’t get there by chance. They grow because someone invested, coached, and created space for them to develop foresight and judgement. If you want leverage, continuity, and strategic support, the question isn’t about their potential. It’s about your leadership.