The Financial Times recently spotlighted Chiefs of Staff as “the invisible ones running the world’s biggest companies.” But for many in the administrative profession, that description feels familiar. Senior Executive Assistants have long operated at the intersection of strategy, communication, and leadership — often without the title or recognition. The rise of the Chief of Staff doesn’t replace the EA role; it expands the ecosystem of executive support, redefining partnership at the highest levels.
Category: AI & Automation
Microsoft Teams Isn’t Tracking You — Here’s What the New Location Feature Really Does
Rumours are flying about Microsoft Teams’ new location detection tool, but the truth is far less dramatic. It’s not GPS, it’s not surveillance, and it won’t expose where you’re working. Here’s what assistants need to know so you can lead with clarity, not speculation.
AI Is About to Appear on Your Org Chart
AI is about to appear on your org chart.
It will be recruited and trained.
Given a role description.
Performance managed.
AI isn’t replacing people.
It’s becoming part of the team.
I recently spoke to an HR Director who has already begun this work, mapping exactly what their administrative function will handle, and what AI will. The result looks surprisingly familiar.
They’ve built a role profile for AI that includes:
• Responsibilities – scheduling, drafting, task automation
• KPIs – accuracy, efficiency, compliance
• Training needs – prompts, governance, ethical frameworks
• A human supervisor – the assistant.
That last line is the one that matters.
If AI is now part of the organisational structure, someone has to manage it. Someone has to prompt it well, monitor its accuracy, train it on company language, and ensure the insights it produces are sound.
That someone is you.
The best assistants I know are already acting as AI managers.
They’re building prompt libraries.
They’re training Copilot to understand their executive’s communication style.
They’re defining what should never be automated – the judgement, empathy, and nuance that only a human can bring.
So here’s the real question.
If AI were on your org chart tomorrow, would you know how to write its job description? Would you know what tasks to delegate, what to keep, and what to supervise?
This is the next level of administrative excellence. Learning not just how to use AI, but how to lead it.
Because assistants are about to shift from doing admin to managing admin, and in the future of work, the assistants who thrive will be the ones who know how to manage both people and machines.
Founder Associate or Executive Assistant — Which One Feels Like Home?
A new title is emerging in the world of executive support: Founder Associate. Common in start-ups and scale-ups, it mirrors many of the same skills as a senior assistant — influence, prioritisation, and execution — but operates in a world without structure. While assistants bring order to complexity, Founder Associates thrive in chaos, building systems from the ground up. Both roles demand intelligence and courage, but the key question is: do you want to work within a system or build one?
Founder Associate or Executive Assistant — Which One Feels Like Home?
A new title is emerging in the world of executive support: Founder Associate. Common in start-ups and scale-ups, it mirrors many of the same skills as a senior assistant — influence, prioritisation, and execution — but operates in a world without structure. While assistants bring order to complexity, Founder Associates thrive in chaos, building systems from the ground up. Both roles demand intelligence and courage, but the key question is: do you want to work within a system or build one?
Founder Associate or Executive Assistant — Which One Feels Like Home?
A new title is emerging in the world of executive support: Founder Associate. Common in start-ups and scale-ups, it mirrors many of the same skills as a senior assistant — influence, prioritisation, and execution — but operates in a world without structure. While assistants bring order to complexity, Founder Associates thrive in chaos, building systems from the ground up. Both roles demand intelligence and courage, but the key question is: do you want to work within a system or build one?
The Rise of the Chief of Staff — and What It Means for Executive Assistants
The Financial Times recently spotlighted Chiefs of Staff as “the invisible ones running the world’s biggest companies.” But for many in the administrative profession, that description feels familiar. Senior Executive Assistants have long operated at the intersection of strategy, communication, and leadership — often without the title or recognition. The rise of the Chief of Staff doesn’t replace the EA role; it expands the ecosystem of executive support, redefining partnership at the highest levels.
The Smart Founder’s First Hire: Why Your Assistant Should Come Before Anything Else
Most entrepreneurs think they can’t afford an assistant — but the truth is, they can’t afford not to have one. Research shows founders lose nearly two days a week to admin. Hiring an assistant isn’t an expense; it’s an investment that delivers immediate ROI, freeing you to focus on growth, strategy, and innovation.