Scaling from £10M to £100M isn’t about complexity—it’s about discipline. Clarity, rhythm, standards, and simplicity are what drive growth. Assistants already deliver this discipline daily, making them indispensable partners in scaling organisations.
Scaling from £10M to £100M isn’t about complexity—it’s about discipline. Clarity, rhythm, standards, and simplicity are what drive growth. Assistants already deliver this discipline daily, making them indispensable partners in scaling organisations.
Undermining, exclusion, and division may create short-term noise, but they damage long-term credibility. The assistants who thrive are those who focus on contribution, collaboration, and building upwards. Behaviour defines reputation—and reputation defines legacy.
Cross-functional influence is something assistants have already been doing for years. So I was excited to see this powerful insight from the new 2026 Global Learning & Skills Trends Report “As AI weaves through every line of business, organisations must break down silos and encourage learning that spans traditional functional borders.” In other words, departments […]
A new white paper highlights three urgent realities for the administrative profession: broken structures, the transformative power of AI, and persistent misunderstanding of the role. But it also sets out practical, community-driven steps to build the future we want—clarity, growth, and a united voice.
Assistants are no longer just “support.” They are strategic business partners whose insight, influence, and execution can drive faster decisions, stronger relationships, and measurable business impact. The question is: what if organisations truly recognised that?
AI adoption is accelerating, career advancement comes from responsibility not title, and professional development drives influence and pay. Assistants who step into these opportunities are moving from “support” into strategic partnership, shaping outcomes that drive organisations forward.
A UK tribunal just ruled that calling your boss a d**khead isn’t grounds for instant dismissal — awarding nearly £30,000 to the office manager who was fired for it. The case is a sharp reminder for leaders: due process matters more than knee-jerk reactions. For assistants and office managers, it’s also a lesson in managing pressure before it boils over.
Imagine a world where assistants are recognised not as overhead but as vital infrastructure — as strategic as HR, finance, or marketing. A profession where their voice carries weight, their onboarding is robust, and their potential is fully unlocked. What if empowering assistants didn’t just free leaders’ time, but shifted the entire trajectory of organisations?
Too many assistants are told they’re “too much” or “not enough.” They’re asked to shrink, hide, or erase themselves just to fit in. But you were never hired to disappear — your voice, insight, and humanity are your value. It’s time to stop dimming your light and start thriving unapologetically.