If you dread Monday mornings because of toxic workplace dynamics, you’re not alone—and you’re not overreacting. Bullying, exclusion, and cliques aren’t just schoolyard issues; they cause real harm in professional environments. It’s time to speak up, stand together, and make it stop.
Stepping into your full potential as an assistant requires grit, adaptability, and a growth mindset—the belief that your abilities can evolve through effort and learning. Here’s how embracing this mindset can elevate your impact and career.
After speaking to assistants at global organizations, one thing is clear: underutilizing administrative professionals is a missed opportunity that directly affects your bottom line. It’s time to shift from viewing admin work as a job to recognizing it as a strategic career—and the Global Skills Matrix shows you how.
Entrepreneur Jeff Hoffman famously illustrated the simple economics of hiring an assistant with a story about a $500-an-hour heart surgeon scheduling his own calendar. The lesson? When high-value executives handle tasks that could be delegated, the business pays a premium for the wrong person to do the job.
With over 160 job titles identified in the administrative field, it’s no wonder there’s confusion and inconsistency. But titles alone won’t elevate the profession—clear career progression frameworks and a shift toward recognising skills, competencies, and strategic value will.
Executive assistants are often underutilised not because of a lack of capability, but due to a lack of understanding from the leaders they support. By training executives to better leverage the strategic value of their EAs, organisations can dramatically boost productivity, efficiency, and collaboration across the board.
The portrayal of assistants in film and television has long relied on outdated tropes and exaggerated caricatures, undermining the reality of this highly skilled, strategic profession. It’s time to challenge these portrayals and recognize the true value administrative professionals bring to the modern workplace.
Administrative professionals are more than task managers—they are culture champions. With their cross-departmental visibility and trusted role within organizations, assistants can embody and communicate company values, influence workplace behavior, and help foster an inclusive and engaged team culture.