AI is not just a product to be bought or a tool to be used—it’s a fundamental skill set that will define the future of work. Just as we once had to learn to use the internet, we now need to learn to work with AI.
Category: AI & Automation
AI Is Powerful—But Have You Fully Tapped Into Your Assistant’s Potential?
An executive proudly told me they’d invested thousands in Microsoft Copilot to reclaim an hour a week.
Great—except, doesn’t a well-utilised assistant already give you that every day?
AI is a phenomenal tool, and I’m a big advocate, but let’s not forget the human element. Assistants bring critical thinking, discretion, emotional intelligence, and adaptability to the table—skills AI can’t replicate.
It’s not an either/or. Before throwing money at new tech, ask: are we fully leveraging the talent we already have? Use AI to enhance the assistant partnership—not replace it.
The Evolution of the Assistant Role: From Secretary to Administrative Business Partner
The late 20th century saw a transformation in office roles with the rise of personal computers and technology, leading to the shift from “secretary” to “assistant.” Today, the term “executive assistant” is widely used for senior roles, while “administrative assistant” covers a broad range of office tasks. With AI reshaping the workplace, another shift is underway—toward “administrative business partner,” reflecting a more strategic role. However, in many parts of the world, “secretary” remains the standard term.
Why Assistant Training Matters: The Top 12 Most In-Demand Skills
Many organizations underestimate the need for specialized training for assistants, assuming basic software courses are enough. However, the role is evolving rapidly, requiring skills like leadership, AI tools, project management, and financial acumen. This article highlights the top 12 most requested training areas for assistants in 2024 and offers guidance on how to request professional development opportunities. Ready to elevate your skills? Now’s the time to invest in your growth.
Embracing Change: The Key to Thriving as a Modern-Day Assistant
The administrative profession is evolving rapidly, and those who embrace change will thrive. While some assistants resist these shifts, hoping to stay in their comfort zones, the reality is that adaptability is key to staying relevant and impactful. From moving beyond reactive tasks to mastering new technologies, every change presents an opportunity for growth. Let’s support each other through this transformation—share your stories of adaptation, success, and resilience. Together, we are shaping the future of this
Redefining the Role: 10 Ways Administrative Professionals Can Drive Change and Elevate Their Impact
As an administrative professional, you have the power to redefine your role and showcase your value within your organisation. From embracing AI and leading strategic initiatives to mentoring others and advocating for role evolution, this article explores ten actionable ways to elevate your impact. Start with one step, and be a catalyst for change in your profession.
Tech-Savvy and on the Rise: How AI Skills Are Fast-Tracking Career Growth
Embracing the latest technology, particularly AI, is no longer just a workplace advantage—it’s a career accelerator. A new Microsoft and LinkedIn report reveals that employees who adopt AI and digital tools are significantly more likely to earn promotions. With 82% of business leaders recognizing the value of AI in enhancing performance and decision-making, mastering these tools positions professionals as indispensable assets. For administrative roles and beyond, staying ahead in the digital landscape isn’t just about efficiency—it’s a direct path to leadership and career growth.
Redefining the Role: How Administrative Professionals Can Thrive in the Age of AI and Innovation
Discover how the administrative profession is evolving in the age of AI and innovation. This is not a time to fear change but to embrace new opportunities. Learn how to enhance your value, master strategic skills, and position yourself as an indispensable ally in driving organisational success.
Unlearning to Lead: How Administrative Professionals Can Thrive in 2025 and Beyond
In a fast-paced, collaborative environment, efficiency is key. One simple yet powerful way to enhance team coordination is through a unified color-coding system. Whether it’s managing calendars or email inboxes, standardizing the color codes across your team can significantly improve clarity and reduce confusion. By adopting a shared system, team members can seamlessly step in to support one another, ensuring continuity and productivity even during absences or transitions. A consistent approach not only makes it easier for your executive to stay organized but also fosters smoother communication and collaboration with other departments. This small change can make a big difference in how your team functions—creating a more efficient, organized, and stress-free work environment for everyone involved.
Hidden Architects of Efficiency: Unlocking the Power of Administrative Professionals to Redefine Processes
Are outdated processes holding your organization back? Discover how administrative professionals are the hidden architects of efficiency, uniquely skilled in redefining procedures and driving meaningful change. Your expertise in process evaluation is invaluable—trust it to unlock a new level of productivity and innovation in the workplace.