Unclear expectations drain more energy than long hours ever could. When your role shifts with every mood or reorganisation, burnout follows. Clear roles protect your mind the way boundaries protect your time — and that’s why the Global Skills Matrix matters. This World Mental Health Day, add your voice and help redefine what clarity looks like for assistants everywhere.
Category: Hybrid Working
Restructuring Administration for Maximum ROI: Shaping the 2026 Global Skills Matrix
The administrative profession is at a turning point. With hybrid work, AI, and digital-first operations reshaping the landscape, assistants must evolve into strategic partners. That’s why the updated Global Skills Matrix is being built—to provide clarity, credibility, and career pathways that reflect today’s realities.
Defining the Future of the Administrative Profession: Updating the Global Skills Matrix
From Dallas to across the globe, leaders are asking the same questions: how do we structure administrative roles for maximum impact, move beyond outdated job descriptions, and prove ROI? With hybrid working, AI, and digital-first operations reshaping the landscape, administration has never been more critical. That’s why I’ve partnered with the World Administrators Alliance to relaunch the Global Skills Matrix in 2026 — to bring clarity, credibility, and career pathways to the profession.
Assistants Are Not Personal Property: Why We Must Rethink the EA–Executive Model
When new leaders bring in their own assistants, it may seem efficient—but it reveals a deeper issue. Executive Assistants are not personal extensions of leadership; they’re strategic roles within the organisation. Tying them to individuals instead of business infrastructure undermines careers and perpetuates outdated thinking.
Top 10 Trends Shaping the Administrative Profession in 2025
From AI-driven automation to evolving job titles and flexible work models, 2025 is set to be a transformative year for administrative professionals. Discover the key trends that will redefine the role, expand skillsets, and create new opportunities for career growth and strategic impact.
Thriving Under Pressure: How Executive Assistants Can Succeed in a Fast-Paced Workplace
If the pace of work feels like it’s constantly accelerating, you’re not alone. For executive assistants, thriving in a high-speed environment requires smart planning, tech-savviness, and resilience. These practical strategies will help you stay focused, productive, and well—without burning out.
Why Email Still Reigns Supreme for Executive Assistants Managing External Communication
While collaboration tools like Microsoft Teams have their place, email remains the gold standard for assistants managing external communications. Its formality, traceability, prioritization capabilities, and respect for workflow boundaries keep it at the top of the list for executive support professionals.