Executive Support Insights

Administrative Profession July 27, 2023

Why Does Your Business Employ Assistants?

I’ve just spent the week talking to assistants from some of the world’s largest businesses for my latest research project. Not one of them were using their administrative professionals properly.

Strategic Business Partner July 20, 2023

Embrace A Growth Mindset

I regularly ask you whether you are ready to step into your full potential as an assistant. That’s a challenging question and not for the faint-hearted.

AI & Automation Strategic Business Partner July 17, 2023

Embracing Automation

By leveraging automation, you can unlock your full potential and become an indispensable partner to your executive, navigating the dynamic business landscape with agility and precision.

Administrative Profession May 10, 2023

The Assistant Role is a Strange One

Can you imagine finance or marketing with no leadership? It’s unthinkable. It would be chaos. So why is it OK for a business’s administrative professionals?

Partnership April 10, 2023

Supporting Multiple Executives

For over a century, assistants were expected to work with just one executive, but that is no longer the case. Assistants all over the world are being asked to look after more than one person

Partnership March 10, 2023

Don’t Take Yourself Off the Calendar!

I hosted a session with a panel of CEOs. and took to social media to see what questions to ask. The top one was ‘How do I stop them from cancelling my 1:1 meetings?’.

Partnership February 10, 2023

Nothing is as Painful as Staying Stuck Somewhere You Don’t Belong

If your manager is not interested in utilising your skills and if this is making you miserable because you can’t do your job properly, then it’s time to go somewhere where you are valued

Administrative Profession January 17, 2023

You Bring Enormous Value to Your Business Every Day

Assistants often tell me that they don’t get the same opportunities within their businesses as other members of staff, because they don’t contribute to the bottom line like the others do!

Hybrid Working January 10, 2023

What Does “Flexible Work” Mean in 2023?

This week I’ve read countless articles about hybrid and flexible working and what it means for 2023. To me, they miss the point.